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Woman reading newspaper with headline: fake news

Fake news, real crisis

7 January 2019 by Howard Gossington

Our awareness of it may be higher, but there’s little sign of fake news losing its disruptive power. Is your organization prepared to deal with a fake news storm?

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My bad?

21 May 2013 by Howard Gossington

Watching the online meltdown of Amy’s Baking Company (after owners Amy and Samy proved too much of a kitchen nightmare even for Gordon Ramsey) was a vivid (and, ok, entertaining) reminder that saying sorry is rarely easy for us humans. And while Amy and Samy’s apparently enraged, hysterical rebuttals only…

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