Archive: crisis communications

7 steps for an effective public safety communication campaign

3 June 2021 by Julie Jourcin

While I was staying at my parents’ in Northern France a letter in the mailbox caught my eye one morning. For the first time in 3 years, they were receiving an awareness guide in case of an industrial emergency in the area. My parents live near an industrial zone where…

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Three reasons why you should keep a diary in a crisis

21 June 2018 by Kate Rawlins

During a crisis response, everything runs on fast-forward. Days roll into months, and as the stakes change, the response evolves to cope. When the storm passes and business returns to usual, the stress, trigger points and decisions behind a past crisis are likely to morph into a memory of a…

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Communicating in a humanitarian crisis

21 March 2018 by Alasdair Dick

From a large-scale terrorist attack to a product recall, our simulator exposes us to a variety of crises. And despite all their differences, there seems to be one universal truth: communication is key to any response. The same can be said for humanitarian crises. Communicating with, and providing information to…

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