Smile, you’re on camera: four new realities of crisis comms in the age of video

2 June 2015 by Steph Gray

“I could kill you,” screams the angry man. “Why don’t you then?” comes the reply. “Because there’s witnesses”. This, from the ugly scene at a recent road rage incident between a motorist and a cyclist illustrates a phenomenon we’re seeing again and again, both sparking new crises for organisations and giving existing…