Crisis preparedness for cyberattack and data breach

We’ve work with the world’s largest organisations to align their IT, operations, legal and communications functions to better prepare for cyberattacks and data breaches.

Our cyberattack drills and exercises can involve anywhere from 10 to 500 participants, blending in-person and virtual attendance. Engaging cyberattack drills and exercises range from 90 minutes to 3 days depending on your objectives and your team’s availability.

Information security and cyber issues demand technical knowledge and strong leadership as part of your crisis preparedness. Facts might be hard to come by for hours or days, meanwhile you must handle customer fears around identity theft, phishing or worse. Regulators are active and penalties for data breach continue to grow.

It’s crucial to plan your cyberattack response, practice managing stakeholder expectations and ensure everyone in the organisation understands their role.

 

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Some of the world’s largest brands have struggled to respond effectively, communicating with clarity and empathy to customers and stakeholders alongside managing an operational investigation.

Cyberattack and data breach simulation exercises

Social Simulator creates an environment that looks, feels and responds like a real world event. Your team will face incoming social media, phone calls, emails and media articles and need to assign roles and develop an appropriate response.

From an adjoining room or off-site, our team will run the exercise platform, adapting the script intelligently real-time to put the team under the right amount of pressure.

Our simulations are designed with you to ensure a realistic and convincing scenario. We’ll ensure technical details match your operational reality, so the situation reports and data samples are credible.

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Developing cyber awareness and preparedness

For larger teams, organisations still developing their cyberattack plans, or colleagues with less experience, we offer facilitated workshop sessions using our Crisis90 training platform.

Crisis90 helps groups of colleagues work through a scenario and compare their responses in as little as 90 minutes.

Groups of colleagues are sub-divided into teams, and work through a series of injects – internal emails, reports from bloggers, comments from customers on the organisation’s social media channels – and discuss their approach:

  • what should our handling strategy be?
  • how could this scenario develop or escalate – should we be reactive or proactive?
  • what messages do we need to develop for our key audiences?
  • how should we adapt messaging for media, regulators, social media and customer communications?

We bring this all to life with a cutting-edge digital platform that gets a room buzzing as groups compare and contrast their strategies and tactics.

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Cyber incident trends: what can you do to prepare?

We deliver a cyberattack exercise, drill or workshop somewhere in the world, at least once every week. This gives us a privileged understanding of the challenges, issues and faced by large businesses and governments.

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We tailor our modular service to your exact requirements, including software configuration and as much support as you need to develop the scenario, content and facilitation to run an effective and valuable cyber exercise.

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