Part of Helpful Digital
Anyone can use AI to create content, but not everyone has the best intentions. AI has become so widespread that the line between what’s real and what’s not has blurred, particularly when it comes to news. New risks and threats are emerging for businesses every day. Here are five critical…
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Communications is a vital component within any crisis or emergency response. After all, how will interested stakeholders know what you are doing to respond unless you tell them? But in some crisis drills and live responses I’ve been part of, too often Joint Information Center (JIC) activities, i.e. communications, are…
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In the fast-paced world we live in, crises are inevitable, but how organizations respond can make a significant impact on how the crises resolve, as well as the organizations’ reputation and public perception long-term. 2023 saw a wide range of crises affecting corporations, governments, and other organizations, including everything from…
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New social media and digital channels are launched all the time, but does your organisation need to be on all of them? How do you decide whether to sign up or steer clear? Here are some key questions to help you: What is your objective? Whether you are a…
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Keeping your social media accounts safe is a real worry for organisations large and small. But whether you are a team of three or three hundred there are some key steps you can take to keep your social media accounts secure. Good social media governance is about making sure that…
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At the Social Simulator, vertical video and TikTok-style content is already an important part of our training content. As users of TikTok, we’re also noticing the number of potential crises brewing on the channel. We want to make sure you are aware, prepared and confident to handle any crisis on…
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In 2018, news broke out that some Oxfam employees were on the receiving end of allegations of sexual misconduct and other unacceptable behaviour, whilst representing the organisation as part of its response to the 2011 Haiti earthquake. The earthquake killed thousands, whilst displacing the majority of its survivors. Oxfam were…
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