Crisis Communication Plan Testing: Prove Your Crisis Readiness

How Social Simulator helps businesses prepare

Having a solid crisis communication plan is essential for any organization. But how do you know if your plan will hold up under real-world pressure?

Social Simulator's crisis communication exercises provide a safe and realistic environment to test your existing plan and identify areas for improvement. We create simulated crisis scenarios, complete with social media firestorms, traditional media inquiries, and internal communication challenges.

Here, in our case studies, you'll see how leading organizations have used Social Simulator to test and refine their crisis communication plans. These examples showcase the real-world impact our simulations can have on your organization's preparedness.

Bespoke crisis communications training for UNHCR

The UNHCR faces a complex communications environment, with teams dispersed across the globe, a diverse range of potential issues and incidents to manage, and varying levels of crisis communications experience across its workforce. To strengthen capability and ensure consistent preparedness, they wanted to move beyond PowerPoint presentations and discussion based exercises to immersive, live simulation […]

A strong crisis communication strategy is essential for any organisation that wants to stay prepared for unexpected challenges. One US healthcare provider recognised this and partnered with a city emergency management team, along with a network of public agencies. Together, they built a tailored approach that combined clear guidance, practical tools, and hands-on training. The […]

We work with Lloyd's of London to help them and their Managing Agents prepare for incidents impacting the insurance market. Most recently we delivered an exercise to test the Managing Agents’ ability to cope with ongoing business disruption following a catastrophic natural disaster alongside a suspected cyber attack. The multi-day exercise simulated events across a […]

We deliver training support for ExxonMobil’s Full-Scale Rapid Response Team (RRT) exercise in Singapore. Working closely with their Asia Pacific communications teams we prepared and tested crisis communication protocols during a high-impact incident simulation. Our involvement in the exercise focused on ExxonMobil’s Public Information Officers (PIOs), putting them through a realistic, high-pressure drill designed to […]

We work with the Bay Area UASI initiative to support with the delivery of their Golden Eagle exercise series. These drills are designed to enhance public safety throughout the Bay Area by testing how EOC personnel and PIOs respond to coordinated terrorist attacks. Our involvement focused on testing the response of PIO participants utilizing our […]

We work with the Royal Air Force (RAF) to develop storytellers who talk about their work in a real, authentic way that suits them on their own social channels. This style of communications brings the stories of the RAF to the public with a level of authenticity and credibility that cannot be achieved on corporate […]