Case studies

Is your C-suite practised in responding to a major cyber threat?

A prominent US energy company needed support in training their Senior Leadership Teams to respond efficiently to an unfolding cyber attack.  With cyber attacks on the rise and hacktivists becoming increasingly clever, companies need to ensure that their response strategies are up-to-date and reflective of the potential dangers and issues…

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How does a global energy company build social media advocacy at scale?

Our social media advocacy program has helped one of the world’s largest energy companies to scale social media advocacy among thousands of employees. We work with all levels of the business, from leaders to interns, confident and inexperienced users of social, LinkedIn to TikTok. Our Social Media Advocacy program is…

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Chicago O'Hare airport

What does it take to integrate 32 organizations into one simulation?

We prepared and delivered a day-long crisis exercise for Pierce County, USA. The simulation involved Public Information Officers (PIOs) from 32 organizations across 4 counties in Washington State.   For this emergency preparedness simulation, we designed a realistic dry run of a terrorist incident for each of the 4 counties. Each…

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What’s an effective and engaging way to grow digital communication skills?

Since 2010, we’ve designed and led one of the most successful training courses for UK Government communicators, helping them to build digital and social media skills. We’ve helped more than 5,000+ members of the Government Communications Service to develop their digital skills. We’ve delivered courses all around the UK covering…

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Building information security knowledge across global teams

A major government department needed to test verification and data security concerns with senior strategic communications staff around the world.  We helped shape an ongoing series of challenging scenarios for their teams, to practise responding effectively to online crises.  The scenarios cover a number of current digital and information security themes…

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A news story from Cascadia Rising

What is the role of social media in an earthquake?

Businesses and government agencies are adept at responding to emergencies on the ground. But social media creates challenges and opportunities for which communicators need to be prepared. The City of Redmond (Washington, USA) asked us to support them in the delivery of the Cascadia Rising emergency planning exercise. Cascadia Rising…

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What is an effective way to create a Data Awareness Digital Action Plan?

In 2018 The London Borough of Hackney, a local UK Government authority responsible for the welfare of 300,000 residents and business owners, approached us to train their staff around the newly introduced General Data Protection Regulation (GDPR). With nearly 4,000 employees who work with multiple subcontractors and volunteers, it is…

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