Crisis Communication Plan Testing: Prove Your Crisis Readiness

How Social Simulator helps businesses prepare

Having a solid crisis communication plan is essential for any organization. But how do you know if your plan will hold up under real-world pressure?

Social Simulator's crisis communication exercises provide a safe and realistic environment to test your existing plan and identify areas for improvement. We create simulated crisis scenarios, complete with social media firestorms, traditional media inquiries, and internal communication challenges.

Here, in our case studies, you'll see how leading organizations have used Social Simulator to test and refine their crisis communication plans. These examples showcase the real-world impact our simulations can have on your organization's preparedness.

How does an international energy company test and customize their crisis communications response?

A major oil, gas and renewables client has introduced real-time, dynamic social media engagement into their regional emergency management drills. Our objective is to test the public information response of local teams and build their digital confidence. These crisis exercises take place all over the world so regional knowledge of social media is important. We […]

Exercise Inundation was a large-scale multi-agency UK emergency exercise, simulating a flood and storm crisis event. We worked with the Hampshire and Isle of Wight Local Resilience Forum (LRF) and key partners including Hampshire and Isle of Wight Fire and Rescue Service, Hampshire Constabulary, and the Environment Agency. There were more than 300 participants in […]

Our social media advocacy program has helped one of the world’s largest energy companies to scale social media advocacy among thousands of employees. We work with all levels of the business, from leaders to interns, confident and inexperienced users of social, LinkedIn to TikTok. Our Social Media Advocacy program is bespoke to each client, but […]

Since 2010, we’ve designed and led one of the most successful training courses for UK Government communicators, helping them to build digital and social media skills. We’ve helped more than 5,000+ members of the Government Communications Service to develop their digital skills. We’ve delivered courses all around the UK covering social media for PR, digital […]

We train the Rapid Response Team (RRT) within a number of major energy businesses, to ensure they can respond effectively to a cyber attack. To ease teams into an area that was new for them, we began their training using our Crisis90 platform. Crisis90 allows them to work in small groups, with time for discussion […]

A major energy company commissioned us to help them audit their global social media activity. We researched, listed and analyzed all their channels, across: Facebook Instagram LinkedIn X WeChat YouTube We researched 123 different channels (plus dormant and imposter channels) with a total of 7.8million followers. Distinctions were made between global and regional accounts. Detailed […]