Case Studies: 
Crisis Communication Plans Tested

How Social Simulator helps businesses prepare

Having a solid crisis communication plan is essential for any organization. But how do you know if your plan will hold up under real-world pressure?

Social Simulator's crisis communication exercises provide a safe and realistic environment to test your existing plan and identify areas for improvement. We create simulated crisis scenarios, complete with social media firestorms, traditional media inquiries, and internal communication challenges.

Here, in our case studies, you'll see how leading organizations have used Social Simulator to test and refine their crisis communication plans. These examples showcase the real-world impact our simulations can have on your organization's preparedness.

Ready to test your crisis communication plan and build a more resilient organization?

Explore our case studies to see how Social Simulator can help!

How we engaged Public Information Officers in ExxonMobil’s exercise in Houston

We work with ExxonMobil to help them test their communications teams as part of their full-scale Rapid Response Team (RRT) exercise. In October 2024 we were involved in an exercise at their Houston campus, where we tested their communications personnel and their crisis communications response following a high-impact oil spill incident. We used our Social […]

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Training Singapore Government communicators in managing misinformation

Designed specifically for government communicators from various ministries and departments, we deliver  crisis communications training in Singapore. This half-day session focused on equipping participants with practical tools to manage misinformation during emergency response situations. A growing challenge for public sector organisations across the Asia-Pacific region. Combating misinformation during a crisis The primary emphasis  of the […]

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Crisis Communications Training for L’Oréal ANZ in Melbourne

Working with L’Oréal Australia and New Zealand (ANZ) we deliver crisis communications training in Melbourne. Designed to prepare senior communications professionals for high-pressure, high-impact scenarios. We partnered with L’Oréal Group to strengthen the ANZ market team’s crisis readiness, equipping them to protect the brand’s reputation against supply chain disruptions, public scrutiny, and emerging issues. What […]

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How does an international energy company test and customize their crisis communications response?

A major oil, gas and renewables client has introduced real-time, dynamic social media engagement into their regional emergency management drills. Our objective is to test the public information response of local teams and build their digital confidence. These crisis exercises take place all over the world so regional knowledge of social media is important. We […]

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We help a Northern California utility rehearse its response to an escalating cyber scenario

We work with a public water agency in Northern California to test the response of their dedicated incident management teams to a variety of high-impact scenarios impacted the critical infrastructure assets that they operate, including dams, power generation facilities and waterways. We recently conducted a tabletop training session and functional exercise with teams from across […]

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How does one of the world’s largest banks rehearse a cyber incident?

The Bank of England needs to stress test how firms coordinate a sector-wide response to a high-profile cyber incident, working remotely over email and conference call. We engage and challenge 40 participating firms by delivering real-time email, social and mainstream media injects through the Social Simulator platform. The scenario is realistic and combines operational information […]

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