Case Studies: 
Crisis Communication Plans Tested

We work with ExxonMobil to help them test their communications teams as part of their full-scale Rapid Response Team (RRT) exercise. In October 2024 we were involved in an exercise at their Houston campus, where we tested their communications personnel and their crisis communications response following a high-impact oil spill incident. We used our Social […]

Designed specifically for government communicators from various ministries and departments, we deliver  crisis communications training in Singapore. This half-day session focused on equipping participants with practical tools to manage misinformation during emergency response situations. A growing challenge for public sector organisations across the Asia-Pacific region. Combating misinformation during a crisis The primary emphasis  of the […]

Working with L’Oréal Australia and New Zealand (ANZ) we deliver crisis communications training in Melbourne. Designed to prepare senior communications professionals for high-pressure, high-impact scenarios. We partnered with L’Oréal Group to strengthen the ANZ market team’s crisis readiness, equipping them to protect the brand’s reputation against supply chain disruptions, public scrutiny, and emerging issues. What […]

A major oil, gas and renewables client has introduced real-time, dynamic social media engagement into their regional emergency management drills. Our objective is to test the public information response of local teams and build their digital confidence. These crisis exercises take place all over the world so regional knowledge of social media is important. We […]

We work with a public water agency in Northern California to test the response of their dedicated incident management teams to a variety of high-impact scenarios impacted the critical infrastructure assets that they operate, including dams, power generation facilities and waterways. We recently conducted a tabletop training session and functional exercise with teams from across […]

The Bank of England needs to stress test how firms coordinate a sector-wide response to a high-profile cyber incident, working remotely over email and conference call. We engage and challenge 40 participating firms by delivering real-time email, social and mainstream media injects through the Social Simulator platform. The scenario is realistic and combines operational information […]