Fast-paced, interactive crisis management training with Social Simulator

Prepare your team for any crisis with our dynamic and immersive crisis management training workshops.

The Challenge

Traditional crisis management training often fails to capture the real-world pressure and complexity of a real crisis. Teams struggle to translate theory into practice when faced with rapid-fire social media backlash, media inquiries, and internal communication breakdowns.
interactive workshops
interactive workshops

The Solution: Crisis90 from Social Simulator

Crisis90 turns traditional desktop crisis exercises into fast-paced, interactive workshops that you can deliver at scale.

Crisis90 simulations are used by everyone, from customer service teams to C-suite, frontline communicators to teams of engineers. And sometimes all of these in one exercise.

The phased scenarios allow you to pause, discuss and compare ideas between different teams working on the same response.

Every week some of the world’s largest businesses use Crisis90 to test and validate their teams, remotely and in-person.

Using Crisis90, your team will:

Experience life-like scenarios
Scenarios are bespoke to the needs of your business, or you can choose from a range of prepared incidents and issues.
Face realistic social media scenarios
Navigate simulated angry tweets, negative reviews, and social media firestorms – all in a controlled setting.
Practice media management
Hone their skills in handling a barrage of news inquiries and managing the media narrative.
Refine internal communications
Develop clear and concise messaging strategies to keep employees informed and calm during a crisis.
Test and improve crisis response plans
Put your existing plans to the test and identify areas for improvement.
Interested to know more? 
See our case studies

Don't wait for a crisis to strike. Prepare your team today!

Benefits of Social Simulator training

Enhanced crisis response readiness

Equip your team with the skills and confidence to handle any crisis situation effectively.

Improved communication skills

Develop clear and concise communication strategies for all audiences, both internal and external.

Stronger team collaboration

Foster a culture of teamwork and collaboration during high-pressure situations.

Increased organizational resilience

Build a more resilient organization that can adapt and respond effectively to any crisis.

Why choose Social Simulator?

Tailored training
We offer custom-designed training programs or pre-designed scenarios to meet your specific needs.
Proven track record
We've been simulating social media crises since 2010, working with leading organizations worldwide.
Expert guidance
Our experienced facilitators guide teams through the exercises and provide valuable feedback.
Measurable results
Gain insights into your team's strengths and weaknesses, and track their progress over time.

"I have used the Social Simulator several times with students. It has proved to be a very helpful tool to give realistic insights into communications in a crisis situation."

Gaisberg
group of 3 people infront of laptops at work

Energy companies, consumer brands, government departments and many others use Crisis90

Emergency response teams at Shell, management teams at L’Oréal and communicators in the UK Government all use Crisis90 to maintain their confidence and skills. Each organisation benefits from a scalable, cost-effective training program that can be deployed anywhere in the world, often at short notice.
one woman looks on as another types into a laptop

Supporting you from start to finish

We support you from conception to completion of your practical team crisis training workshop. Once the tasks are complete, we run a hot debrief to discover what the group have learned post workshop, we can provide a follow-up evaluation report, highlighting successes and areas to focus on.

Ready to prepare your team today !


Email us now to set up a demonstration and discuss how we could support your crisis management training:

We will review and respond to your request by email. See our Privacy Policy for how we manage your details.
Would you like to receive email updates from Social Simulator?
This field is for validation purposes and should be left unchanged.
© 2010-2024. All Rights Reserved, The Social Simulator Ltd & The Social Simulator Inc trading as Helpful Digital. Social Simulator™ is a trademark of The Social Simulator Ltd. The Social Simulator Ltd is registered in England & Wales, company number 8228029. The Social Simulator Inc is incorporated in the state of Delaware and qualified to trade in New York state.
menu