Senior Consultant, New York City

About the company

At Helpful Digital we help world-class organisations raise their teams’ digital performance. A practically-minded, consultancy-based firm supported by world-class digital products, we offer:

  • training and coaching to build knowledge, confidence and capacity for effective corporate communication
  • workshops and simulations to help teams develop strategies, set goals and benchmark their performance – including for business continuity, crisis response and customer service

Founded in 2010, we’re a relaxed and friendly team with offices in London and New York, with clients and agency partners all over the world.

About the role

Job title:
Senior Consultant

Reports to:
Executive Director

Line management:
Responsible for Junior Consultant

Location of work:
New York City with regular travel in the US and overseas

Hours of work:
40 hours per week

Holiday entitlement:
25 days a year in addition to Federal and State holidays

Contract term:
One year rolling, following successful completion of 90-day probationary period

Salary and benefits:
$65,000-$75,000 with a further 5% employer pension contribution and health insurance

Support account development and business growth, developing new business independently, delivering key consulting assignments and helping with the management of the team

Person specification

You will have:

  • Corporate communications consulting experience for major corporate and/or government clients, with a clear and effective presentation style to a range of audiences from junior to executive leadership
  • Crisis management and/or journalism experience, with an established network of connections and former colleagues in sectors you have worked in
  • Business development experience, including growing client accounts, preparing and delivering client pitches, proposals and planning marketing activities
  • A strong interest in digital communication trends and effectiveness, with evidence of your own use of social media for professional purposes
  • A track record and practical examples of managing projects of different scales to fixed deadlines and budgets
  • A hands-on approach, able to self-service your own day to day administrative needs, get to grips with new systems and tools quickly

Job description

The role will require you to:

  • Scope, manage and deliver digital corporate communications consultancy projects including crisis simulations, training workshops, coaching and strategic recommendations
  • Present scenarios, workshops and recommendations to client audiences ranging from customer care teams to C-suite executives
  • Develop new business (digital skills and crisis preparedness programs ) from current and new clients
  • Manage, motivate and develop junior colleagues, as a senior member of a growing Americas team
  • Contribute to the effective running of a dynamic, fast-growing business from marketing to finance, recruitment to training
  • Travel and represent the business effectively across the Americas

How to apply

Send resume & covering letter to [email protected]. We are not accepting approaches from recruiters for this role.

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