Senior Consultant, New York City
About the company
At Helpful Digital we help world-class organisations raise their teams’ digital performance. A practically-minded, consultancy-based firm supported by world-class digital products, we offer:
- training and coaching to build knowledge, confidence and capacity for effective corporate communication
- workshops and simulations to help teams develop strategies, set goals and benchmark their performance – including for business continuity, crisis response and customer service
Founded in 2010, we’re a relaxed and friendly team with offices in London and New York, with clients and agency partners all over the world.
About the role
Job title:
Senior Consultant
Reports to:
Executive Director
Line management:
Responsible for Junior Consultant
Location of work:
New York City with regular travel in the US and overseas
Hours of work:
40 hours per week
Holiday entitlement:
25 days a year in addition to Federal and State holidays
Contract term:
One year rolling, following successful completion of 90-day probationary period
Salary and benefits:
$65,000-$75,000 with a further 5% employer pension contribution and health insurance
Purpose:
Support account development and business growth, developing new business independently, delivering key consulting assignments and helping with the management of the team
Person specification
You will have:
- Corporate communications consulting experience for major corporate and/or government clients, with a clear and effective presentation style to a range of audiences from junior to executive leadership
- Crisis management and/or journalism experience, with an established network of connections and former colleagues in sectors you have worked in
- Business development experience, including growing client accounts, preparing and delivering client pitches, proposals and planning marketing activities
- A strong interest in digital communication trends and effectiveness, with evidence of your own use of social media for professional purposes
- A track record and practical examples of managing projects of different scales to fixed deadlines and budgets
- A hands-on approach, able to self-service your own day to day administrative needs, get to grips with new systems and tools quickly
Job description
The role will require you to:
- Scope, manage and deliver digital corporate communications consultancy projects including crisis simulations, training workshops, coaching and strategic recommendations
- Present scenarios, workshops and recommendations to client audiences ranging from customer care teams to C-suite executives
- Develop new business (digital skills and crisis preparedness programs ) from current and new clients
- Manage, motivate and develop junior colleagues, as a senior member of a growing Americas team
- Contribute to the effective running of a dynamic, fast-growing business from marketing to finance, recruitment to training
- Travel and represent the business effectively across the Americas
How to apply
Send resume & covering letter to [email protected]. We are not accepting approaches from recruiters for this role.
