What does graduate crisis training look like?

Cardiff University needs to test the abilities of their MA International Public Relations and Global Comms Management students.

Our annual workshop provides them with theory on how to respond appropriately and effectively on social media in a crisis, and then puts their learning to the test as they respond under pressure to an unfolding crisis. Working in small teams, students are tasked with running corporate communications for a fictional business.

Our graduate training is different because:

  • We provide students with their first ever practical experience of a lifelike crisis
  • We prepare participants by sharing best practice ahead of time 
  • Our phased C90 platform allows each team to discuss responses and next steps  
  • We coach teams alongside the practical exercise
  • Each student receives a certificate to add to their portfolios



Key results 

  • Training in: scenario planning, communicating with stakeholders, coordinating social media responses
  • Both theory and practice on how to respond to crises on social media
  • Learning how to work effectively as a team using our C90 platform
  • Both in-person and virtual
  • Certification contributing towards their degree

‘I would highly recommend taking part in this workshop. As a student, it will prepare you for a possible real-life scenario’
- Cardiff University graduate

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