Crisis simulation resources: Prepare your team to navigate any challenge

We know that content from individual profiles tends to be favoured by social media algorithms ahead of posts from company pages. This is why it is so important for companies to support employees to be active advocates online, particularly on LinkedIn.  But how do you choose the right employee advocates? Choose people who are already […]

Whether you are keen to be more active yourself on social media in a professional capacity, or you are responsible for advising colleagues on how to represent your organisation online, here’s five types of posts that will make your profile pop. Passion for work Joe English, an Emergency Communication Specialist at UNICEF shares his media […]

Good crisis management is essentially the art of managing stakeholder expectations and perceptions. How you map and engage the audiences that matter most should be a priority. However, we often find teams are not dedicating enough time or thought to how they map and prioritize the stakeholders they’ll need to manage during a crisis response. […]

From desktops to full stress-tests, we help hundreds of clients across the globe to design and deliver successful crisis simulations every year. We’ve learned a thing or two along the way.  Here are 5 fundamental steps to designing an exercise or simulation: Set your objectives Your objectives are the foundation of the design process. Consider […]

A good social media policy will help your workforce become advocates for the business, both creatively and safely. Here's an example you can use, to create your own policy   

The NFL launched an official community on Discord  The staff were overwhelmed by troublemakers, who creatively exposed flaws in their moderation plans Key takeaways: the larger your community, the more responsibility you have to be ready for anything What is Discord? An instant messaging platform used by companies, organisations, and influencers who want fast, easy […]