Archive: Uncategorized

Social Media Soup: Why it’s best to keep some flavors separate

11 August 2022 by Leah Tedesco

My screen time is ridiculous–I’m not ashamed of it. If I can scroll, I’m there baby, and I’m disciplined with it, I have my routine: 40+ minute YouTube videos when I’m eating or doing other tasks; Instagram when I want to click through Stories and see what acquaintances are up…

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Best Crisis Responses of 2020

5 January 2021 by Claire Turner

There have been no shortage of crises in 2020, but who has responded well? We’ve been analysing a wide variety of organisation and individual crisis responses and picked out some highlights . Here is a shortlist of some of the ones we particularly rate and why. But first: What makes…

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Lockdown road sign

4 lessons from exercising COVID incidents and local lockdowns

16 October 2020 by Steph Gray

We’ve just wrapped up a virtual simulation with a client’s senior management team, working through their process to handle a serious COVID incident affecting their operations and impacting a local community. Here's some lessons to think about for your COVID crisis preparedness.

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Woman using laptop on bed

How to get the best from virtual crisis simulation exercises

11 March 2020 by Chris Malpass

The COVID-19 emergency is forcing many teams to quickly rethink how they conduct day-to-day operations and to implement processes to enable their people to work remotely as a means of halting the spread of the virus. We’re finding that a number of our clients are opting for virtual deliveries of…

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The skills of modern media relations

3 December 2019 by Steph Gray

The popular picture of crisis communication is maybe a high-stakes press conference, or the chief executive being grilled by a well-known broadcast journalist or politician. We imagine brand reputations living or dying by how well leaders can demonstrate empathy on camera; or how adroitly the press conference can be stage-managed.…

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departures board

Mobilizing for crisis: the benefits of longer exercises

2 April 2019 by Steph Gray

Our typical exercises tend to run for 3 or 4 hours, often in a pair of adjoining boardrooms with good wifi, clear diaries and coffee on tap. The participants get to feel the shock and stress of dealing with something unexpected and fast-paced, and understand how well they work together…

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Cyber incident trends: what can you do to prepare?

20 February 2019 by Steph Gray

As you can imagine, the last couple of years have seen us get a lot more enquiries from clients looking to stress-test their crisis preparedness. Cyber incidents are especially tricky to handle, for a number of reasons: The information vacuum is more acute and extended It can take a while…

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Staying sharp in the era of fake news and Insta influencers

24 January 2019 by Steph Gray

Since we launched Social Simulator back in 2010, we’ve seen huge changes in the social media landscape and the way that news breaks and crises are managed online. In recent months we’ve been helping clients rehearse their readiness to handle fake news and malicious digital manipulation, blend media relations with…

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Woman reading newspaper with headline: fake news

Fake news, real crisis

7 January 2019 by Howard Gossington

Our awareness of it may be higher, but there’s little sign of fake news losing its disruptive power. Is your organization prepared to deal with a fake news storm?

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