Archive: crisis communication

departures board

Mobilizing for crisis: the benefits of longer exercises

2 April 2019 by Steph Gray

Our typical exercises tend to run for 3 or 4 hours, often in a pair of adjoining boardrooms with good wifi, clear diaries and coffee on tap. The participants get to feel the shock and stress of dealing with something unexpected and fast-paced, and understand how well they work together…

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A is for Authenticity

27 November 2018 by Steph Gray

Before fake news, there was spin, and before that, there was ‘PR’. The bottom line is, why should anyone believe you, especially when you’re trying to dig your way out of trouble? That’s a theme which came out in an exercise I’ve just wrapped up here in South Africa, which…

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