Archive: crisis management

Crisis teams that work: processes, personalities and point-people

5 July 2019 by Steph Gray

I had the privilege to see a well-drilled client crisis team at work this week. Their organisation is enormous, and they have a crisis process honed and documented and rehearsed across the world on a regular basis. It’s impressive to witness, with a depth of strategic thought that we don’t often…

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Can we ever be prepared for when crisis strikes?

9 February 2018 by Nairi Martirosyan

As part of Social Simulator, I help prepare and deliver crisis training exercises. Adhering closely to the client’s brief, we work through the possible crisis scenarios, using our imagination and experience to make the training as real as possible. Can we ever really be prepared for when crisis strikes? I…

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Social Simulator: now in New York City

5 February 2018 by Steph Gray

We’ve been doing business in the USA and Canada for several years, helping clients in sectors from pharmaceuticals to financial services, energy to agritech to stress-test their crisis and emergency preparedness through crisis drills incorporating a realistic and dynamic social media element. This month we enter an incredibly exciting new…

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