Crisis simulation resources: Prepare your team to navigate any challenge

Testing your Business Continuity Plan (BCP) is not about ticking a compliance box. It’s about building confidence and ensuring your people can perform when it matters most. This short guide outlines a practical, repeatable approach to testing BCPs in a way that delivers real value. 1. Horizon scan for high-impact risks Start by identifying the […]

Cyber threats continue to grow in complexity and frequency, affecting individuals, businesses, and even governments. Understanding the most common types of cyber attacks, and how they work, is essential for building effective defences. Below is an overview of the key attack types. 1. Denial of Service (DoS) / Distributed Denial of Service (DDoS) These attacks […]

Social media is often the first place people go to interact with a brand, whether to ask a question, give praise, or lodge a complaint. Knowing how to respond appropriately and consistently is essential for building trust and maintaining a positive online reputation. This article distills a helpful social media response flowchart into actionable steps, […]

A modern crisis simulation is immediately engaging and includes a wide range of channels in a safe environment. Look for these elements when deciding on a platform for your next drill, exercise or crisis simulation: 1. Flexibility You hope participants follow the established processes, but if they don’t, then you need the ability to intervene. […]

When we talk about reputation, we’re really talking about trust. It’s how the people who matter most to your organisation, your audiences, your partners, your stakeholders perceive you. Their trust gives you what’s often called your social licence to operate. Without it, your ability to function, influence, and deliver on your mission can quickly unravel. […]

With Reddit continuing to grow in reach and influence, here are 5 tips for making it work for you as a crisis communications resource: Make sure you’re using it as an early warning system Reddit is often where issues break first, so you need to be listening to what is being said there. From product […]