Thinking


10 reactions to crisis simulations in 2017

21 December 2017 by Kate Rawlins

It’s the eve before Christmas leave, and the emails are starting to go quiet. Looking back over all of our files last night, we’ve facilitated some exciting projects during 2017. But all in all, there have been some memorable moments across the board when it comes to observing participant reactions during…

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Fist bumps between participants

On the receiving end of the Social Simulator

23 October 2017 by Tim Lloyd

I’ve just finished helping to deliver social media simulation as part of a large incident response exercise. We’re pretty focussed on finding things that the press, public affairs and incident management team did well online, and where they need to get better. Handing out constructive criticism and recommendations in the…

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Clock face

5 tips for attention-grabbing exercise scenarios

29 August 2017 by Tim Lloyd

We spend a lot of time designing, researching and creating scenarios for crisis response exercises. We have a wide range of tried and tested scenarios to use as a starting point, but our clients are always best placed to outline something that meets their needs. However, this requires organisations to…

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Screenshot of Grenfell Mediawatch

Grenfell community voices reporting from the scene

8 August 2017 by Tim Lloyd

It’s hard to justify any analysis of the online response to the Grenfell disaster. Who said what and where, using what channels, doesn’t really feel important in the context of the lives lost and destroyed. There are however, 3 sources of information that I’ve found compelling viewing, because they’re raw…

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22/03/2017: Where’s the chronology?

24 March 2017 by Kate Rawlins

It was my colleague who first broke the news to me. “Apparently there’s been shots fired outside parliament,” he said. As much as I live and breathe social media, a few tweets reporting loud noises wasn’t enough for me. The ex-reporter in me believes in verification. Then the BBC notification…

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Government

How should Government Ministers determine a media crisis?

9 January 2017 by Tim Lloyd

The UK Institute for Government have published a series of interviews with former Ministers, reflecting on the crises they faced during their time in office. It’s an interesting read, because most interviewees are no longer shackled by a need to protect their future career. Nonetheless, in their time they were accountable during some serious events. These include…

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