Case Studies: 
Crisis Communication Plans Tested

How Social Simulator helps businesses prepare

Having a solid crisis communication plan is essential for any organization. But how do you know if your plan will hold up under real-world pressure?

Social Simulator's crisis communication exercises provide a safe and realistic environment to test your existing plan and identify areas for improvement. We create simulated crisis scenarios, complete with social media firestorms, traditional media inquiries, and internal communication challenges.

Here, in our case studies, you'll see how leading organizations have used Social Simulator to test and refine their crisis communication plans. These examples showcase the real-world impact our simulations can have on your organization's preparedness.

Ready to test your crisis communication plan and build a more resilient organization?

Explore our case studies to see how Social Simulator can help!

Helping Lloyd’s of London prepare for business disruption

We work with Lloyd's of London to help them and their Managing Agents prepare for incidents impacting the insurance market. Most recently we delivered an exercise to test the Managing Agents’ ability to cope with ongoing business disruption following a catastrophic natural disaster alongside a suspected cyber attack. The multi-day exercise simulated events across a […]

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Supporting ExxonMobil’s Emergency Response Drill in Singapore

We deliver training support for ExxonMobil’s Full-Scale Rapid Response Team (RRT) exercise in Singapore.  Working closely with their Asia Pacific communications teams we prepared and tested crisis communication protocols during a high-impact incident simulation. Our involvement in the exercise focused on ExxonMobil’s Public Information Officers (PIOs), putting them through a realistic, high-pressure drill designed to […]

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We test Public Information Officers during the Bay Area’s Golden Eagle emergency exercise

We work with the Bay Area UASI initiative to support with the delivery of their Golden Eagle exercise series. These drills are designed to enhance public safety throughout the Bay Area by testing how EOC personnel and PIOs respond to coordinated terrorist attacks. Our involvement focused on testing the response of PIO participants utilizing our […]

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How can military organisations get started with social media advocacy?

We work with the Royal Air Force (RAF) to develop storytellers who talk about their work in a real, authentic way that suits them on their own social channels. This style of communications brings the stories of the RAF to the public with a level of authenticity and credibility that cannot be achieved on corporate […]

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How does a financial regulator prepare for a sector-wide crisis?

We work with a North American financial regulator client to help them prepare and deliver an annual crisis communications exercise in order to: Train team members in the key best practices of crisis communications Road test scenario-specific communications strategy and messaging materials to identify any gaps or vulnerabilities  We work with the client planning team […]

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Crisis Communications Workshop for Government Communicators in Fiji

We deliver a crisis communications workshop in Fiji, designed for government communicators representing a range of ministries and departments. The session focused on enhancing public communication strategies during extreme weather events, a critical and recurring challenge across the Asia-Pacific region. Strengthening public communication in times of crisis This practical training session provided participants with essential […]

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