Case Studies: 
Crisis Communication Plans Tested

How Social Simulator helps businesses prepare

Having a solid crisis communication plan is essential for any organization. But how do you know if your plan will hold up under real-world pressure?

Social Simulator's crisis communication exercises provide a safe and realistic environment to test your existing plan and identify areas for improvement. We create simulated crisis scenarios, complete with social media firestorms, traditional media inquiries, and internal communication challenges.

Here, in our case studies, you'll see how leading organizations have used Social Simulator to test and refine their crisis communication plans. These examples showcase the real-world impact our simulations can have on your organization's preparedness.

Ready to test your crisis communication plan and build a more resilient organization?

Explore our case studies to see how Social Simulator can help!

Supporting ExxonMobil’s Emergency Response Drill in Singapore

We deliver training support for ExxonMobil’s Full-Scale Rapid Response Team (RRT) exercise in Singapore.  Working closely with their Asia Pacific communications teams we prepared and tested crisis communication protocols during a high-impact incident simulation. Our involvement in the exercise focused on ExxonMobil’s Public Information Officers (PIOs), putting them through a realistic, high-pressure drill designed to […]

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Crisis Communications Workshop for Government Communicators in Fiji

We deliver a crisis communications workshop in Fiji, designed for government communicators representing a range of ministries and departments. The session focused on enhancing public communication strategies during extreme weather events, a critical and recurring challenge across the Asia-Pacific region. Strengthening public communication in times of crisis This practical training session provided participants with essential […]

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Training Singapore Government communicators in managing misinformation

Designed specifically for government communicators from various ministries and departments, we deliver  crisis communications training in Singapore. This half-day session focused on equipping participants with practical tools to manage misinformation during emergency response situations. A growing challenge for public sector organisations across the Asia-Pacific region. Combating misinformation during a crisis The primary emphasis  of the […]

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Crisis Communications Training for L’Oréal ANZ in Melbourne

Working with L’Oréal Australia and New Zealand (ANZ) we deliver crisis communications training in Melbourne. Designed to prepare senior communications professionals for high-pressure, high-impact scenarios. We partnered with L’Oréal Group to strengthen the ANZ market team’s crisis readiness, equipping them to protect the brand’s reputation against supply chain disruptions, public scrutiny, and emerging issues. What […]

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We test Public Information Officers during the Bay Area’s Golden Eagle emergency exercise

We work with the Bay Area UASI initiative to support with the delivery of their Golden Eagle exercise series. These drills are designed to enhance public safety throughout the Bay Area by testing how EOC personnel and PIOs respond to coordinated terrorist attacks. Our involvement focused on testing the response of PIO participants utilizing our […]

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We help a Northern California utility rehearse its response to an escalating cyber scenario

We work with a public water agency in Northern California to test the response of their dedicated incident management teams to a variety of high-impact scenarios impacted the critical infrastructure assets that they operate, including dams, power generation facilities and waterways. We recently conducted a tabletop training session and functional exercise with teams from across […]

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