Crisis simulation resources: Prepare your team to navigate any challenge

A crisis simulation exercise is training designed to help communications or executive teams practice how they would handle a real-life crisis situation in a safe, secure environment. Practising your emergency communications response ensures team members are ready for a real crisis and are better prepared to communicate with concerned stakeholders over email, social media and […]

Engagement rates on LinkedIn have grown rapidly in recent years. Usage is at an all time high. We’ve put together a guide to get the best out of LinkedIn as an individual, as an organisation, and how to have the two work together in the most effective possible way. LinkedIn Pages (for companies and organisations) […]

Comms Camp is an unusual conference. For starters, there’s no agenda and no speakers. Yet over a hundred comms people (many local government and NHS) vie for tickets, travel sometimes long distances (even across the pond) and spend the day together talking all things communication. Why? It could be because of the mountains of cake […]

Scenario planning covers broadening thinking, stepping back to see trends, exploring consequences and
developing shortcuts - but how can it help teams hold onto their strategic focus during a crisis too?

The popular picture of crisis communication is maybe a high-stakes press conference, or the chief executive being grilled by a well-known broadcast journalist or politician. We imagine brand reputations living or dying by how well leaders can demonstrate empathy on camera; or how adroitly the press conference can be stage-managed. There's no doubt these are […]

We were asked by the City of Redmond to support in the delivery of the Cascadia Rising Solutions emergency planning exercise. The aim of the exercise, run over two days in late October 2019, was to test the decision-making and public information response to a category 9.0 earthquake impacting the Pacific north west of the […]