Archive: crisis preparedness

Faciliated training session

Preparing for a crisis response

4 September 2019 by Kara Jobmann

National Preparedness Month takes place every September in the US. It’s an opportunity for emergency responders and government organisations to encourage their audiences to be prepared for any kind of emergency. There’s always plenty of useful tips shared. But if you are responsible for communicating such advice, how do you…

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New kinds of crises

24 April 2019 by Kara Jobmann

The earth is warming at an increasingly rapid rate. While world powers and government entities work to combat climate change, the global population has experienced increased severity of hurricanes and frequency of natural disasters. These disasters leave communities devastated and reeling – unable to rebuild and then properly prepare for…

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Cyber incident trends: what can you do to prepare?

20 February 2019 by Steph Gray

As you can imagine, the last couple of years have seen us get a lot more enquiries from clients looking to stress-test their crisis preparedness. Cyber incidents are especially tricky to handle, for a number of reasons: The information vacuum is more acute and extended It can take a while…

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In emergency management warning and informing, a picture is worth a thousand words

18 September 2018 by Steph Gray

When the Weather Channel posted their video warning of Hurricane Florence, it soon started popping up in timelines all over the internet. Storm surge will be a huge factor for Hurricane #Florence Check out what it might look like with @TWCErikaNavarro: pic.twitter.com/TPqTZTmiAM — The Weather Channel (@weatherchannel) September 13, 2018…

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#MeToo – the hashtag outing sexual harassment in corporate America

19 July 2018 by Chris Malpass

As sexual harassment scandals continue to engulf corporate America, how should your organisation be preparing?  It’s unsurprising that we’re being asked by leaders from some of the world’s largest companies to help them run their teams through training workshops and simulations based on the #MeToo scenario impacting their business. As shown…

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smashed glass

Using “prudent overreaction” to manage an incident of our own

15 May 2018 by Steph Gray

Simulations and exercises are our bread and butter. It’s great to rehearse in a safe space, to test out crisis plans and teamworking before the real thing happens. But crises don’t come neatly diarised, in well-equipped conference rooms, so simulations can only be one element of your crisis preparedness efforts.…

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Can we ever be prepared for when crisis strikes?

9 February 2018 by Nairi Martirosyan

As part of Social Simulator, I help prepare and deliver crisis training exercises. Adhering closely to the client’s brief, we work through the possible crisis scenarios, using our imagination and experience to make the training as real as possible. Can we ever really be prepared for when crisis strikes? I…

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How vulnerable are your people online?

19 January 2016 by Steph Gray

I’ll let you in on a nasty little technique we use in our social media crisis simulation exercises from time to time. If the team is strong, is using its lines well and deftly handling stakeholders and customers, we’ll sometimes throw in a little bit of a curveball: a bit of…

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