Archive: social simulator


departures board

Mobilizing for crisis: the benefits of longer exercises

2 April 2019 by Steph Gray

Our typical exercises tend to run for 3 or 4 hours, often in a pair of adjoining boardrooms with good wifi, clear diaries and coffee on tap. The participants get to feel the shock and stress of dealing with something unexpected and fast-paced, and understand how well they work together…

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Staying sharp in the era of fake news and Insta influencers

24 January 2019 by Steph Gray

Since we launched Social Simulator back in 2010, we’ve seen huge changes in the social media landscape and the way that news breaks and crises are managed online. In recent months we’ve been helping clients rehearse their readiness to handle fake news and malicious digital manipulation, blend media relations with…

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Clock face

5 tips for attention-grabbing exercise scenarios

29 August 2017 by Tim Lloyd

We spend a lot of time designing, researching and creating scenarios for crisis response exercises. We have a wide range of tried and tested scenarios to use as a starting point, but our clients are always best placed to outline something that meets their needs. However, this requires organisations to…

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How vulnerable are your people online?

19 January 2016 by Steph Gray

I’ll let you in on a nasty little technique we use in our social media crisis simulation exercises from time to time. If the team is strong, is using its lines well and deftly handling stakeholders and customers, we’ll sometimes throw in a little bit of a curveball: a bit of…

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