1 November 2019 by Chris Malpass
We were asked by the City of Redmond to support in the delivery of the Cascadia Rising Solutions emergency planning exercise. The aim of the exercise, run over two days in late October 2019, was to test the decision-making and public information response to a category 9.0 earthquake impacting the…
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2 April 2019 by Steph Gray
Our typical exercises tend to run for 3 or 4 hours, often in a pair of adjoining boardrooms with good wifi, clear diaries and coffee on tap. The participants get to feel the shock and stress of dealing with something unexpected and fast-paced, and understand how well they work together…
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24 January 2019 by Steph Gray
Since we launched Social Simulator back in 2010, we’ve seen huge changes in the social media landscape and the way that news breaks and crises are managed online. In recent months we’ve been helping clients rehearse their readiness to handle fake news and malicious digital manipulation, blend media relations with…
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5 January 2018 by Steph Gray
Following the soap opera of a crisis on social media, blow-by-blow, saps leaders' time and focus and prevents them stepping back to consider the bigger picture.
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29 August 2017 by Tim Lloyd
We spend a lot of time designing, researching and creating scenarios for crisis and emergency response exercises. We have a wide range of tried-and-tested scenarios to use as a starting point, but our clients are always best placed to outline something that meets their needs. However, this requires organisations to…
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19 January 2016 by Steph Gray
I’ll let you in on a nasty little technique we use in our social media crisis simulation exercises from time to time. If the team is strong, is using its lines well and deftly handling stakeholders and customers, we’ll sometimes throw in a little bit of a curveball: a bit of…
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