Social Simulator has been at the cutting edge of digital crisis preparedness and resilience since 2011, initially in the UK and Europe, and launched in the USA in 2018.

We deliver high quality, immersive training tailored to a range of experience levels, and can challenge even the strongest teams. Our platforms bring virtually any scenario to life, from the scrutiny and pressure of a live crisis, to the unique demands associated with delivering high quality customer service. Our Simulator is a hands-on, private digital environment that enables realistic and interactive simulations to help brands protect their reputations online and enhance their digital crisis resilience. We bring the challenge of crisis or customer service to life for larger groups with Crisis90, our facilitated workshop platform which sees teams work through scenarios competitively, comparing and contrasting their strategies and tactics to build awareness and teamworking.

Role: Consultant, New York City

As our North American business grows, we need a well-organized, creative, flexible consultant to join our team in New York City.

Working closely with our Executive Director, you’ll be designing simulation exercises, presentations and training for a range of clients, from government agencies through to retailers and energy firms. You’ll design scripts and write mock media coverage, and configure our exercise platforms with the influencers needed to bring a simulated crisis to life for the client team – based on your solid experience of how social media and reporters work in a crisis situation.

The role would suit someone with experience and interest in journalism, public relations, consultancy and with strong digital communication experience. You’ll need to demonstrate your awareness of social media in a crisis and be able to talk about effective digital corporate communication.

In return we can offer a dynamic and friendly team, European-style holiday and working hours, and a fascinating range of work, with some of America’s biggest brands and organizations. You’ll spend time initially with our team in London familiarizing yourself with our software products and methods, as part of our international induction program.

More details about the role and how to apply (PDF)

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