Case Studies: 
Crisis Communication Plans Tested

How Social Simulator helps businesses prepare

Having a solid crisis communication plan is essential for any organization. But how do you know if your plan will hold up under real-world pressure?

Social Simulator's crisis communication exercises provide a safe and realistic environment to test your existing plan and identify areas for improvement. We create simulated crisis scenarios, complete with social media firestorms, traditional media inquiries, and internal communication challenges.

Here, in our case studies, you'll see how leading organizations have used Social Simulator to test and refine their crisis communication plans. These examples showcase the real-world impact our simulations can have on your organization's preparedness.

Ready to test your crisis communication plan and build a more resilient organization?

Explore our case studies to see how Social Simulator can help!

Helping emergency responders counter fake news

Exercise Strong Tower was the largest counter-terrorism exercise ever conducted. Running over two days, it simulated a series of high-impact terrorist attacks across London. Working with the Home Office, the Metropolitan Police Service and a host of other emergency agencies, we helped teams rehearse and test their operational and communications response to the attacks. As […]

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Is your C-suite practised in responding to a major cyber threat?

A prominent US energy company needed support in training their Senior Leadership Teams to respond efficiently to an unfolding cyber attack.  With cyber attacks on the rise and hacktivists becoming increasingly clever, companies need to ensure that their response strategies are up-to-date and reflective of the potential dangers and issues that can arise. The scenario […]

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How do you build a community for 400 social media practitioners across 5 continents?

Our client is a major energy company with more than 400 PR, social and government affairs staff across the world. There was a huge appetite for social media, but previous training had been irregular and generic. In addition, there was no way for colleagues to regularly share their experiences and tips with each other. We […]

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What makes an impactful stress-test for a corporate affairs team?

Rolls-Royce PLC approached us to test the global corporate affairs team, as part of a wider exercise for the global crisis management structure and processes. The scenario was a serious product issue. We brought Rolls Royce’s scenario to life with the Social Simulator platform. There were three key areas for the teams to respond to: […]

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What does it take to integrate 32 organizations into one simulation?

We prepared and delivered a day-long crisis exercise for Pierce County, USA. The simulation involved Public Information Officers (PIOs) from 32 organizations across 4 counties in Washington State.   For this emergency preparedness simulation, we designed a realistic dry run of a terrorist incident for each of the 4 counties. Each county was subject to a […]

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How can you test strategic decision-making in a crisis?

NDT Global needed a partner to support the preparation and delivery of two half-day crisis simulations. These simulations were needed to test the crisis response skills of two regional crisis teams in Houston, USA and Stutensee, Germany. This exercise involved representatives from the company’s business continuity, communications, operations, regulatory and global operations teams.  We focussed […]

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