Case Studies: 
Crisis Communication Plans Tested

How Social Simulator helps businesses prepare

Having a solid crisis communication plan is essential for any organization. But how do you know if your plan will hold up under real-world pressure?

Social Simulator's crisis communication exercises provide a safe and realistic environment to test your existing plan and identify areas for improvement. We create simulated crisis scenarios, complete with social media firestorms, traditional media inquiries, and internal communication challenges.

Here, in our case studies, you'll see how leading organizations have used Social Simulator to test and refine their crisis communication plans. These examples showcase the real-world impact our simulations can have on your organization's preparedness.

Ready to test your crisis communication plan and build a more resilient organization?

Explore our case studies to see how Social Simulator can help!

How can you prepare for more than 20 million visitors?

In 2015, we were commissioned by Hanover to help them deliver pre-event crisis communications training to their client, Expo 2020. Our longest-running project to date, we delivered nine crisis simulation exercises interspersed with crisis response training and evaluation. Participants included the Expo 2020 communications and operations teams, Dubai Media Office and Dubai Police. In any […]

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What does it take to test Public Information Officers at Chicago Airports?

Chicago O’Hare and Midway Airports wanted to test their ability to use social and traditional media channels in an emergency. Every 3 years O'Hare and Midway host a full-scale exercise, to test their response to an incident affecting both airports at the same time. Their public response to an emergency is crucial, so this exercise […]

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What is the role of social media in an earthquake?

Businesses and government agencies are adept at responding to emergencies on the ground. But social media creates challenges and opportunities for which communicators need to be prepared. The City of Redmond (Washington, USA) asked us to support them in the delivery of the Cascadia Rising emergency planning exercise. Cascadia Rising is a full scale exercise […]

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