JetBlue tests emergency response plan at New York headquarters
We support JetBlue to deliver their biennial full-scale exercise to test their emergency response plan. Using our Social Simulator platform, we challenge communicators from JetBlue and related emergency response agencies through real-time Twitter/X, Facebook and Instagram feeds including inquiries from relatives, eye witness imagery and stories, and live, on-scene reporting by journalists and media outlets. […]
How does one of the world’s largest banks rehearse a cyber incident?
The Bank of England needs to stress test how firms coordinate a sector-wide response to a high-profile cyber incident, working remotely over email and conference call. We engage and challenge 40 participating firms by delivering real-time email, social and mainstream media injects through the Social Simulator platform. The scenario is realistic and combines operational information […]
Helping the UK’s largest housing group make sense of social media
When organisations are merged, their social media channels can be left behind. Our client was created from several different housing organisations. With an ambitious digital strategy, a prominent media profile and some challenging tenants, their social media activity needed to get up to speed. We worked with their digital and communications teams to: audit their […]
How can a crisis management program be delivered at scale?
Shell need to deliver crisis management simulations and tabletop exercises across their global markets, including Europe, the Middle East, Asia, the Americas, and Asia Pacific to test their senior decision-makers on managing a range of high-impact reputational threats or issues. As an added element, they want to be able to conduct these trainings in a […]
How does an international energy company test and customize their crisis communications response?
A major oil, gas and renewables client has introduced real-time, dynamic social media engagement into their regional emergency management drills. Our objective is to test the public information response of local teams and build their digital confidence. These crisis exercises take place all over the world so regional knowledge of social media is important. We […]
How can Local Resilience Forums deliver better exercises?
Exercise Inundation was a large-scale multi-agency UK emergency exercise, simulating a flood and storm crisis event. We worked with the Hampshire and Isle of Wight Local Resilience Forum (LRF) and key partners including Hampshire and Isle of Wight Fire and Rescue Service, Hampshire Constabulary, and the Environment Agency. There were more than 300 participants in […]
We’re approved contractors to US Federal Government CAGE code 88BP5 “Social Simulator Inc, The”
